---
title: Role-based messaging
description: Celo's role-based messaging feature is designed to give healthcare teams instant access to the right person On Call for a role.
---

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# Role-based messaging

Make frustrating switchboard calls a thing of the past. Replace all your pagers. With Celo's role-based messaging, staff can easily search for and message the On Call person straight from the directory.

[Book a Demo](https://hello.celohealth.com/demo?hsLang=en)

![roles](https://hello.celohealth.com/hs-fs/hubfs/roles.png?width=550&height=459&name=roles.png "roles")

### Stop playing phone tag. Drop pagers. Reach the right person the first time, every time.

### Celo's role-based messaging feature is designed to give all your care teams instant access to the right person On Call for a role and ensure care teams can give the best advice as quickly as possible. With Celo roles, you can rest assured your teams are spending less time playing phone tag, and more time caring for their patients.

![1](https://hello.celohealth.com/hs-fs/hubfs/1.png?width=901&height=1791&name=1.png "1")

#### **Instantly connect with the right person**

Easily search the directory by role and contact the correct person for the job, without needing to know their name.

 

![2-1](https://hello.celohealth.com/hs-fs/hubfs/2-1.png?width=910&height=1777&name=2-1.png "2-1")

#### **Handover made easy with a shared inbox**

Ensure that conversations can continue shift by shift, knowing that important messages will be handed over to the next person clocking on to the role.

![3](https://hello.celohealth.com/hs-fs/hubfs/3.png?width=901&height=1791&name=3.png "3")

#### **Choose your shift **

Clock in and out of your roles easily. Easily manage your shifts so you receive the messages relevant to your role, reducing distractions when you’re on shift.

NEW EBOOK

# **The Cost of Inefficient Communication in Home Care & Beyond**

This ebook highlights the issues with non-compliant communication methods in home care and offers solutions to improve communication efficiency! 🚀

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Compare

- [Celo vs WhatsApp](https://hello.celohealth.com/celo-vs.-whatsapp)
- [Celo vs Microsoft Teams](https://hello.celohealth.com/celo-vs.-microsoft-teams)
- [Celo vs Facebook Messenger](https://hello.celohealth.com/celo-vs.-facebook-messenger)

Celo 2025 . All Rights Reserved | [Privacy & Terms](https://www.celohealth.com/legal)

Celo 2025 . All Rights Reserved | [Privacy & Terms](https://www.celohealth.com/legal)

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