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Powerful and reliable communication
Overview
EMC Healthcare is a premier healthcare provider in Indonesia, renowned for its patient-centered care and commitment to medical excellence. EMC Healthcare consists of 8 hospitals that provide superior and reliable health services. EMC Healthcare’s vision and mission is to meet
the needs of public health services with quality services and prioritize patient interests.
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The Challenge
With busy clinical staff and increasing smartphone usage, EMC Healthcare recognized the need for a secure communication channel within their healthcare teams. So EMC began the search for a secure messaging provider that would meet their needs. Celo provided the perfect solution to ensure security and fast implementation.
The Solution
EMC Healthcare needed a solution implemented quickly. Celo's ease of use, like other familiar consumer messaging tools was implemented across hundreds of users within a week.
By embracing Celo, EMC Healthcare sets a precedent for digital transformation within the Indonesian healthcare sector.
Hear from EMC Healthcare
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“EMC Healthcare is very concerned with the confidentiality of patient data, for this reason, the use of text messaging applications that meet security standards for medical communication is a must. Celo can meet all the information security and functionality criteria that we set. Apart from that, with its ease of use, Celo can be quickly implemented and used by our doctors and medical staff.”
Wildan Djohany, IT Director, EMC Healthcare
"In terms of security, we like it because you have to go through a verification phase to enter the app, which is not found in similar public applications, and the people in it are verified and clearly identified. In terms of use, it is very similar to other applications so it is quite familiar and easy to use and it is not difficult to get started."
Dr. Agus Heryantov, Head of Quality Risk Management, EMC Healthcare
Results
10k+
messages exchanged monthly
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77% uptake in the first 30 days
Talk to our team today to learn more about Celo. Complete the form below.